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Privacy Policy

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Effective date: 01/01/2025
Last updated: 13/10/2025

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1. Who We Are

Greenbank Property Group (“we”, “us”, or “our”) comprises several divisions, including Greenbank Development & Investment, Greenbank Property Maintenance, and Greenbank Residential.
We are registered in England and Wales under Greenbank Property Group Ltd, company number [Insert Number], with our registered office at [Insert Address].

For any questions about this policy, contact us at:

development@greenbank.co

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2. What Information We Collect

We may collect and process the following information when you use our websites or contact us:

  • Personal details: name, email address, phone number, company name (if applicable).

  • Property information: details of properties you own or wish to let, sell, or manage.

  • Marketing preferences and communication history.

  • Technical data: IP address, browser type, time zone, and other data collected via cookies or analytics tools.

We do not collect or store sensitive personal information unless specifically required for a lawful business purpose (e.g. tenancy referencing).

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3. How We Collect It

We collect personal information when you:

  • Submit an enquiry form on our websites.

  • Contact us by phone, email, or social media.

  • Subscribe to newsletters or marketing updates.

  • Use our websites, which may automatically collect usage data via cookies.

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4. How We Use Your Information

We process your personal data to:

  • Respond to enquiries or service requests.

  • Provide quotes, proposals, or property information.

  • Manage ongoing client relationships and service delivery.

  • Send relevant updates, offers, or property opportunities (where you’ve consented).

  • Improve our websites and services.

Our legal basis for processing is typically legitimate interest, contractual necessity, or consent (for marketing communications).

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5. Sharing and Disclosure

We do not sell your data.
We may share information with trusted third parties only where necessary, such as:

  • Contractors or suppliers working on your behalf.

  • Professional advisers (legal, financial, or technical).

  • Technology providers (CRM, email hosting, or website services).

All partners are bound by confidentiality and data protection obligations.

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6. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law.
You can request deletion or correction of your data at any time.

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7. Your Rights

Under UK data protection law, you have the right to:

  • Access a copy of your personal data.

  • Request correction or deletion.

  • Withdraw consent (for marketing).

  • Object to or restrict certain processing.

To exercise these rights, contact us at hello@greenbank.co.

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8. Cookies

Our websites use cookies and similar technologies to enhance user experience and analyse traffic.
You can manage or disable cookies in your browser settings or via our cookie banner.

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9. Links to Other Sites

Our websites may link to third-party sites (e.g. finance partners, agents). We are not responsible for the privacy practices or content of those sites.

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10. Updates to This Policy

We may update this policy periodically. The latest version will always be available at www.greenbank.co/privacy-policy.

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